Leaders vs. Employees

October 2022

The power struggle between leaders and employees over remote work is real. Walkouts, terminations, policy reversals … it’s all part of the equation.

The Secret?

Understand the needs of both sides – aligning the “5 W’s”: Why, What, Where, When and Who. This lens can bridge the gap, but it does not stop there. Here is the playbook for leaders to open dialogue and maintain that clarity:

  1. Own it: Jointly take charge. Leaders, be open about challenges. Vulnerability is strength. Remember, power dynamics are not even.
  2. Collaborate for insight: Engage employees in the process to uncover the right answers, creating a better sense of the right solution.
  3. Set the stage: Psychological safety is the foundation. Growth mindset is the compass. A safe space for voices to shine fuels a learning journey.
  4. Ditch extremes: Black-and-white talk hinders progress. Blanket statements create divides. Nurture nuanced conversations.
  5. Time to talk: Designated dialogue slots. Regular, predictable discussions build trust. Embrace the complexities, seek the optimal. Communicate setbacks, clarify expectations and celebrate milestones, as a team.

A connected workforce isn’t just engaged, they’re empowered to drive success.

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